If you are experiencing audio and/or picture issues with our channel and you have a cable/satellite provider, we recommend reporting this to your provider first.
Some common troubleshooting tips can be found below:
- Unplug your box from the wall outlet for about a minute or two and plug back in
- Unplug your wifi router for about a minute or two and plug back in
- Allow both the wifi router and the provider's box to fully reboot
If the issue is still occurring after you have contacted your provider, please let us know by submitting a ticket so we can investigate further and provide the proper guidance. Please be sure to include your provider's name and the channel number in which you are watching on. If possible, attach a quick video of the issue to your submission that is less than 20 MB.